How We Work With You

Program Name: Arrival Creative Direct Communication

1. Program Description: By opting into this program via the chat widget on our website, you agree to receive personalized text messages from Arrival Creative LLC for one-to-one communication, which could include project updates, consultation confirmations, or other direct communications relevant to your interaction with our services.
2. Opt-Out Instructions: You can cancel this SMS service at any time. Simply text "STOP" to the short code. Upon sending "STOP", we will send you a confirmation SMS that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us. If you wish to rejoin the program, you can sign up again as you did initially, and we will resume sending SMS messages to you.
3. Customer Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or contact us directly at hello@arrivalcreative.com or call 1-407-449-7099.
4. Carrier Responsibility: Carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. The frequency of messages will vary based on your interaction with Arrival Creative LLC, but we aim to keep communications relevant and minimal. If you have questions about your text plan or data plan, please contact your wireless provider.
6. Privacy: For any questions regarding privacy, please read our Privacy Policy.

Additional Notes:

• This service is available only to individuals who are 18 years of age or older.
• We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to this location. Your continued participation in our program will constitute your acceptance of such changes.
• This program is intended for U.S. numbers only. If you're from outside the U.S., please do not participate.

Compliance with Law: These terms are meant to comply with the CTIA's Short Code Monitoring Handbook and carrier requirements. Arrival Creative LLC commits to respecting all applicable laws and regulations concerning text messaging and data privacy.

Contact Information: For any further inquiries or issues not covered here, please reach out to us at:

• Email: hello@arrivalcreative.com
• Phone: +1 (407) 449-7099

By participating in this text message program, you agree to these Terms and Conditions.